The Tarpaulins


If, in any case, you are not happy or satisfied with the items you have ordered, you can return or refund the items(s) within 14 days of receiving your delivery of order for refund or exchange. will cover return shipping expenses within seven business days; excluding holidays and weekends of receipt of returned products, refunds will be given to the customers after making sure that the available product is new and in unused condition.

Items should be in their original packaging on return to ensure they are adequately safe in the return journey. All the things that are returned must be new, and with all the tags attached of the official company

Products that on a return are damaged, destroyed, changed, and not acceptable by in its sole discretion, will not be accepted by the company and return to the customer. Items returned without any company tags will not be taken by the company in any situation.


If you want to arrange the return, please email with the confirmation of your account details, order number, product information, return reasons, and what you will prefer a refund or an exchange. We will reply to you with the return shipping label, which can be used to return the product to the warehouse.

We confirm refunds through email. The original cost of shipping is non-refundable.


If the order received by the company is new and is in unused condition, then all the refund is given back to the customers within 14 days of receiving back the order.

We refund all the amount either through the bank or through a card.


If the customer has placed the wrong order mistakenly, then we also offer to exchange the order policy in the following two ways

Customer can parcel the object directly to our office address which is

24 Mercel Avenue, Armthorpe
Doncaster, England, DN3 3HR

Customers can also return the order by using our courier service, which will collect your order at your mentioned address, but in this case, we will deduct shipping charges.

Our Return Address is:

The Tarpaulins

24 Mercel Avenue, Armthorpe
Doncaster, England, DN3 3HR
Contact Us: +44 20 3287 5880